What Can My Assistant Do for Me?

Your assistant can handle virtually any routine office procedure that can be done on a computer.

For examples of specific functions, please choose a category:

Customer support

Data conversion

Data processing

Document preparation

Finance

Human resources

Insurance processing

Marketing support

Research

Technical support for customers

Technical support helpdesk for employees

Or view examples specific to an industry:

Banking and Financial Services

Healthcare

Insurance

Telecom

Travel and Hospitality

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Customer support

Account status questions

Order status questions

Product information requests

Reservation requests

Respond to customer emails

Data conversion

Conversion from Microsoft Word to HTML

Conversion from Microsoft Word to PDF

Data processing

Catalog data entry

Data entry from specialized directories

Data entry from white pages and yellow pages

Data entry from Web sources

Mailing list preparation

Manuscript typing

Document preparation

Add content to your website and keep it up to date

Create camera-ready charts and graphs

Generate invoices

Prepare images for the Web and for print

Prepare letters and emails to prospective customers

Prepare mailings for printing

Prepare reports in Excel that show the financial state of your business

Finance

Accounts payable

Accounts receivable

Generate invoices

Prepare reports in Excel that show the financial state of your business

Human resources

Payroll processing

Benefits administration

Insurance processing

Case management

Insurance claim forms

Medical billing

Medical forms

Record policy changes

Risk assessment

Marketing support

Add content to your website and keep it up to date

Mailing list research

Post ads to websites, newsgroups and blogs

Prepare images for the Web and for print

Prepare letters and emails to prospective customers

Prepare mailings for printing

Prospect research

Research

Data analysis

Determine pricing for price comparison engines

Gather information from online sources

Market research

Monitor your competitors

Prepare research reports

Product research

Survey administration and analysis

Track competitor price changes

Web and mailing list research

Technical support for customers

Problem resolution for computer hardware

Problem resolution for computer software

Technical support helpdesk for employees

Product usage questions

Remote diagnostics

Routing specific requests to designated contacts

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Banking and Financial Services

Payment processing

Loans processing

Securities back-office processing

Healthcare

Clinical data management

Statistical analysis

Insurance

New business acquisition support

Policy servicing

Claims management

Distribution administration

Telecom

Order management

Travel and Hospitality

Revenue accounting and fare auditing

Fare filing and distribution

Ticketing and reservations

Loyalty program administration